1. Conflict can actually be useful for organizations. If youwanted to encourage competition in order to motivate betterperformance, which of the following would you do?
Pay everyone the same regardless of rank or performance.
Throw a company party.
Create a contest to reward the group member with the bestperformance.
Match employees in small teams by personality type.
2. 3M allows employees to spend 15% of their working time onprojects that they feel passionate about. Sometimes there is moreinterest than roles to play on the respective project teams. If, asa manager of one of these special teams, you chose to makevolunteers compete for the right to work on your team, whichconflict management approach would you be using?
Resolving conflict
Eliminating conflict
Stimulating conflict
Controlling conflict
3. If your group is experiencing a source of conflict and youwish to approach the resolution of that conflict in aconfrontational manner, which conflict resolution approach wouldyou use?
Interpersonal problem solving
Compromise
Avoidance
Smoothing