1. Think of an occasion when you faced amiscommunication problem. What do you think caused the problem? Howdo you think it should have been handled better?
2. Have you ever not given someoneinformation or opinions that perhaps you should have? Why? Was itthe right thing to do? Why or why not? What would cause you to beglad that you provided (or withheld) negative or difficultinformation? What would cause you to regret providing/with-holdingit
3. Think back to “discussions” and“dialogues” you have heard. Talk about the differences between adiscussion and a dialogue. How can a discussion be turned into aconstructive dialogue?
4. Share with the class some of yourexperiences—both good and bad—with electronic media.
5. Report examples of “mixed signals”you have received (or sent). How can you reduce the potential formisunderstanding and misperception as you communicate withothers?
6. What makes you want to say tosomeone, “You’re not listening!”?
