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After a frustrating exchange of emails with Team A, Lucette went directly to our Company Headquarters and got the combined Team A and Team B sales data from the Records Manager (the number 961). Also; cross-referencing the sales invoices in corporate HQ we were able to get the "BA+BB" subtotal (533: see chart)". Team A was not able to interfere with the release of this information because the collective data is managed by our Corporate HQ, which operates at a higher level of access. This data isn't enough to fully complete our contingency table; however, instead of emailing the (uncooperative) KW back and waiting for a possible non-response we have decided to use algebra to calculate the unknown data. KW may be trying to limit access to our information so that our proposal to the CEO will fail. Let's complete the table and move forward with our "independent" analysis! e) Calculate P(BA). This represents the probability that a customer completes a sale after receiving help from A first and then B second. Also calculate P(AB). This represents the probability that a customer completes a sale after receiving help from B first and then A second. Based on these numbers, does the order of help given matter? Why do you think this might be given the strengths of Team A and Team B? Post your answer to the discussion board. "closes about three-quarters of all deals" [AA+BA] and that "Whenever Team A starts a deal, Team B screws it up and often can't close" [AB is low]. The KW argues that team A is clearly the "superior team". The KW concludes that "weak" members of Team B should be restructured to "cut unnecessary losses". Lucette strongly disagrees, arguing: (1) That Team A underperforms in many key ways as compared to what should be expected from a truly independent operation. (2)That the characterization of "Lone Wolf" behavior is an ideology of independence rather than something which is backed up by Statistics. Lucette arguest that it is a false narrative that discounts the important teamwork that team B has to offer. (3)That Team A is overly aggressive; therefore, the real reason why the AB number is low is because many customers who work with team A first don't come back at all! That is; it's not all because team B can't close these deals: customers don't even come back due to team A's poor attitude. Moreover, this kind of mean-spirited sales strategy will negatively affect our operations in the long term. Caring and warm customer support is very important, even when it concerns shipping freight! (4)That team B, despite being much smaller, contributes significantly to team A's success. Thereby, it is not fair for team A to take credit for what is at least partly team B's contribution to each final sale. (5)That; the CEO was right to acquire Skagit Skies: the two teams complement each other nicely and that further cooperation could yield even better outcomes. (6)However; the hostile attitude is not conducive to this cooperation. Answer these questions in response to Lucette's argument: -Explain which of these assertions can be supported, in your view, using Statistics based on the data given. -For each point that is supported, write how convincing you feel the statistical evidence is for that point. -Note, in your view, which unsupported or weakly supported points should be investigated further. -Finally, note any points for which there might be weak or no statistical support but which you believe is true for other reasons. You can cite any reason, including something that you have learned outside of this class. Write your answer in the discussion board. g) Answer this question: Do you agree or disagree with Lucette and the Killer Whale? If you disagree with both of them, you can write your own independent opinion. If you prefer, you can combine your answer to item f and item g. h) Short answer: If you were a traveler flying with WFS146, which Team would you want to receive help from first before making a purchase? You don't need to explain the reason for your choice if you don't want to, but do share your pick with your classmates! After a frustrating exchange of emails with Team A, Lucette went directly to our Company Headquarters and got the combined Team A and Team B sales data from the Records Manager (the number 961). Also; cross-referencing the sales invoices in corporate HQ we were able to get the "BA+BB" subtotal (533: see chart)". Team A was not able to interfere with the release of this information because the collective data is managed by our Corporate HQ, which operates at a higher level of access. This data isn't enough to fully complete our contingency table; however, instead of emailing the (uncooperative) KW back and waiting for a possible non-response we have decided to use algebra to calculate the unknown data. KW may be trying to limit access to our information so that our proposal to the CEO will fail. Let's complete the table and move forward with our "independent" analysis! e) Calculate P(BA). This represents the probability that a customer completes a sale after receiving help from A first and then B second. Also calculate P(AB). This represents the probability that a customer completes a sale after receiving help from B first and then A second. Based on these numbers, does the order of help given matter? Why do you think this might be given the strengths of Team A and Team B? Post your answer to the discussion board. "closes about three-quarters of all deals" [AA+BA] and that "Whenever Team A starts a deal, Team B screws it up and often can't close" [AB is low]. The KW argues that team A is clearly the "superior team". The KW concludes that "weak" members of Team B should be restructured to "cut unnecessary losses". Lucette strongly disagrees, arguing: (1) That Team A underperforms in many key ways as compared to what should be expected from a truly independent operation. (2)That the characterization of "Lone Wolf" behavior is an ideology of independence rather than something which is backed up by Statistics. Lucette arguest that it is a false narrative that discounts the important teamwork that team B has to offer. (3)That Team A is overly aggressive; therefore, the real reason why the AB number is low is because many customers who work with team A first don't come back at all! That is; it's not all because team B can't close these deals: customers don't even come back due to team A's poor attitude. Moreover, this kind of mean-spirited sales strategy will negatively affect our operations in the long term. Caring and warm customer support is very important, even when it concerns shipping freight! (4)That team B, despite being much smaller, contributes significantly to team A's success. Thereby, it is not fair for team A to take credit for what is at least partly team B's contribution to each final sale. (5)That; the CEO was right to acquire Skagit Skies: the two teams complement each other nicely and that further cooperation could yield even better outcomes. (6)However; the hostile attitude is not conducive to this cooperation. Answer these questions in response to Lucette's argument: -Explain which of these assertions can be supported, in your view, using Statistics based on the data given. -For each point that is supported, write how convincing you feel the statistical evidence is for that point. -Note, in your view, which unsupported or weakly supported points should be investigated further. -Finally, note any points for which there might be weak or no statistical support but which you believe is true for other reasons. You can cite any reason, including something that you have learned outside of this class. Write your answer in the discussion board. g) Answer this question: Do you agree or disagree with Lucette and the Killer Whale? If you disagree with both of them, you can write your own independent opinion. If you prefer, you can combine your answer to item f and item g. h) Short answer: If you were a traveler flying with WFS146, which Team would you want to receive help from first before making a purchase? You don't need to explain the reason for your choice if you don't want to, but do share your pick with your classmates

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