Applications of Statistical Process Control and QualityImprovement Tools in Transactional and
Service Business.
The tools are:
1. Cause and Effect Analysis.
2. Check sheets/ tally sheets.
3. Graphs.
4. Histograms.
5. Pareto analysis.
6. Scatter analysis.
7. Control charts.
. For discussion, I want you to discuss how these tools arebeing used in your realm of work? If they are not
being used, then how do you see them being used? Identify atleast one tool being used and explain
how it is being used in your realm of work, and identify atleast one tool that is not being used and how
it may be used to benefit your job.
(Note: The answer has to be typed, not hand written nor apicture.) Thank you.
