Bob? Carlton's golf camp estimates the following workforcerequirements for its services over the next two? years: Quarter 1 23 4 5 6 7 8 Demand? (hrs) 4,200 6,400 3,100 5,000 4,400 6,240 3,8005,000
Each certified instructor puts in 480 hours per quarter regulartime and can work an additional 120 hours overtime.? Regular-timewages and benefits cost Carlton $7,200 per employee per quarter forregular time worked up to 480 hours, with an overtime cost of $20per hour.
Unused regular time for certified instructors is paid at $15 perhour
. There is no cost for unused overtime capacity. The cost of?hiring, training, and certifying a new employee is $10,000. Layoffcosts are $4,000 per employee.
Currently 8 employees work in this capacity.
(a) Find a workforce plan using the level strategy that allowsfor no delay in service. It should rely only on overtime and theminimum amount of undertime necessary. What is the total cost ofthe? plan? 701000
(b) Use a chase strategy that varies the workforce level withminimal undertime and without using overtime. What is the totalcost of this plan? 809600
(c) Propose a low-cost, mixed strategy and calculate itstotal cost. (Any strategy that improves on both the chase and levelstrategies is acceptable; no need to find the optimalschedule.)
