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Cass Company has recorded the following information for the last six months of operations from...

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Accounting

Cass Company has recorded the following information for the last six months of operations from its cost of quality system:

Quarter 1 Quarter 2
Revenue $ 760,000 $ 920,000
Costs
Warranty expense $ 15,200 $ 13,800
Machine calibration 3,800 7,360
Customer returns (defects) 22,800 18,400
Material inspection on receiving dock 9,120 5,520
Waste 19,000 14,720
Quality testing equipment 18,700 11,700
Rework 2,280 3,650
Inspection before packaging 7,600 8,900
Training on testing equipment 6,200 9,000

Required:

a. Classify these items into prevention, appraisal, internal failure, or external failure costs.

b. Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for Quarter 1 and Quarter 2.

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