Companies are turning to Customer Relationship Management (CRM) to improve their customer focus. List and explain...

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General Management

Companies are turning to Customer Relationship Management (CRM)to improve their customer focus. List and explain two of the majorapplication components of a CRM system.

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Customer relationship management are applications that are meant to manage leads and convert them to potential customers or understand customers better to retain them The major components of a CRM are Marketing Sales Customer Service Example of a customer relationship management See Answer

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Companies are turning to Customer Relationship Management (CRM) to improve their customer focus. List and explain...

90.2K

Verified Solution

Question

General Management

Companies are turning to Customer Relationship Management (CRM)to improve their customer focus. List and explain two of the majorapplication components of a CRM system.

Answer & Explanation Solved by verified expert

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