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Compute the Actual Earning Retention Rate for 2014.

Actual Financial Statements 2012 2013 2014 $5,269 $8,084 $8,658 2015 2016 $14,557 $15,890 2017 $19,334 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD (39) 274 (241) 596 2,371 3,033 2,159 3,253 4,746 6,281 8,116 11,478 2 3 4 2,119 155 2,975 160 4,215 202 OPERATING ACTIVITIES: Net Income Adjustments to reconcile net income to net cash from operating activities: Depreciation of property and equipment, including internal-use software and website development, and other amortization, including capitalized content costs Stock-based compensation Other operating expense, net - Losses (gains) on sales of marketable securities, Other expense (income), net 19 Deferred income taxes 20 Excess tax benefits from stock-based compensation 21 Changes in operating assets and liabilities: 22 Inventories Accounts receivable, net and other Accounts payable Accrued expenses and other 26 Unearned revenue Amortization of previously unearned revenue 2: Net cash provided by (used in) operating activities 833 154 (9) 253 (265) (429) 1,134 114 1 166 (156) 1,497 129 (3) 62 (316) (6) 18 250 81 (20) (246) (292) (29) (78) 24 (999) (861) 2,070 1,038 1,796 (1,521) 4,180 (1,410) (846) 1,888 736 2,691 (2,292) 5,475 (1,193) (1,039) 1,759 706 4,433 (3,692) 6,842 (2,187) (1,755) 4,294 913 1,292 25 (1,426) (3,367) 5,030 1,724 1,955 (3,583) (4,786) 7,175 283 738 22 12,039 17,272 18,434 30 INVESTING ACTIVITIES: (1,521) (2,292) 4,180 5,475 (3,692) 6,842 12,039 17,272 18,434 Amortization of previously unearned revenue Net cash provided by (used in) operating activities INVESTING ACTIVITIES: Purchases of property and equipment, including internal-use software and website development Proceeds from property and equipment incentives Acquisitions, net of cash acquired, and other (3,785) (3,444) (4,893) (5,387) (7,804) (11,955) 798 (795) 1,067 (116) 1,897 (13,972) 1745) (312) (979) 5 6 Sales and maturities of marketable securities Purchases of marketable securities 3 Net cash provided by (used in) investing activities 4,237 (3,302) (3,595) 2,306 (2,826) (4,276) 3,349 (2,542) (5,065) 3,025 (4,091) (6,450) 4,733 17,756) (9,876) 9,988 (13,777) (27,819) 78 6 429 (960) 3,378 (82) 394 (231) 6,359 (513) 353 (1,652) 621 (354) 16,231 (1,372) 40 FINANCING ACTIVITIES: 41 Excess tax benefits from stock based compensation 42 Common stock repurchased 43 Proceeds from long-term debt and other 44 Dividends Paid to Common Shareholders 45 other stuff 46 Principal repayments of finance lease obigations 4* Net cash provided by (used in) financing Activities 49 so Foreign currency effect on cash and cash equivalents (20) (5) (135) (121) (147) (200) 47 2,259 (599) 4,432 (3,882) (3,740) 9,860 (29) (86) (310) (374) (212) 713 Actual Financial Statements 2012 2013 2014 $5,269 $8,084 $8,658 2015 2016 $14,557 $15,890 2017 $19,334 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD (39) 274 (241) 596 2,371 3,033 2,159 3,253 4,746 6,281 8,116 11,478 2 3 4 2,119 155 2,975 160 4,215 202 OPERATING ACTIVITIES: Net Income Adjustments to reconcile net income to net cash from operating activities: Depreciation of property and equipment, including internal-use software and website development, and other amortization, including capitalized content costs Stock-based compensation Other operating expense, net - Losses (gains) on sales of marketable securities, Other expense (income), net 19 Deferred income taxes 20 Excess tax benefits from stock-based compensation 21 Changes in operating assets and liabilities: 22 Inventories Accounts receivable, net and other Accounts payable Accrued expenses and other 26 Unearned revenue Amortization of previously unearned revenue 2: Net cash provided by (used in) operating activities 833 154 (9) 253 (265) (429) 1,134 114 1 166 (156) 1,497 129 (3) 62 (316) (6) 18 250 81 (20) (246) (292) (29) (78) 24 (999) (861) 2,070 1,038 1,796 (1,521) 4,180 (1,410) (846) 1,888 736 2,691 (2,292) 5,475 (1,193) (1,039) 1,759 706 4,433 (3,692) 6,842 (2,187) (1,755) 4,294 913 1,292 25 (1,426) (3,367) 5,030 1,724 1,955 (3,583) (4,786) 7,175 283 738 22 12,039 17,272 18,434 30 INVESTING ACTIVITIES: (1,521) (2,292) 4,180 5,475 (3,692) 6,842 12,039 17,272 18,434 Amortization of previously unearned revenue Net cash provided by (used in) operating activities INVESTING ACTIVITIES: Purchases of property and equipment, including internal-use software and website development Proceeds from property and equipment incentives Acquisitions, net of cash acquired, and other (3,785) (3,444) (4,893) (5,387) (7,804) (11,955) 798 (795) 1,067 (116) 1,897 (13,972) 1745) (312) (979) 5 6 Sales and maturities of marketable securities Purchases of marketable securities 3 Net cash provided by (used in) investing activities 4,237 (3,302) (3,595) 2,306 (2,826) (4,276) 3,349 (2,542) (5,065) 3,025 (4,091) (6,450) 4,733 17,756) (9,876) 9,988 (13,777) (27,819) 78 6 429 (960) 3,378 (82) 394 (231) 6,359 (513) 353 (1,652) 621 (354) 16,231 (1,372) 40 FINANCING ACTIVITIES: 41 Excess tax benefits from stock based compensation 42 Common stock repurchased 43 Proceeds from long-term debt and other 44 Dividends Paid to Common Shareholders 45 other stuff 46 Principal repayments of finance lease obigations 4* Net cash provided by (used in) financing Activities 49 so Foreign currency effect on cash and cash equivalents (20) (5) (135) (121) (147) (200) 47 2,259 (599) 4,432 (3,882) (3,740) 9,860 (29) (86) (310) (374) (212) 713

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