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Cost of Quality Report
A quality control activity analysis indicated the following four activity costs of a hotel:
Inspecting cleanliness of rooms | $76,000 |
Processing lost customer reservations | 38,000 |
Rework incorrectly prepared room service meal | 152,000 |
Employee training | 114,000 |
Total | $380,000 |
Sales are $2,000,000. Prepare a cost of quality report. Round percent of sales to one decimal place.
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Cost of Quality Report |
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Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
Prevention | $ | % | % |
Appraisal | | % | % |
Internal failure | | % | % |
External failure | | % | % |
Total | $ | % | % |
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