Discuss what emotional intelligence is? Why is it important inorganizations?, and provide at least two examples of cases whereEmotional Intelligence enabled a company to be successful, or hascaused management and / or a company problems. Conduct researchOnline and find examples... Discuss your findings.
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Describe how Southwest’s planning process helped establish theirorganizational objectives, business model, address problems, adaptto changes in the environment and remain successful.
In order to receive full credit for your Essay Part ofthe Exam, you MUST be sure to use a MINIMUM of four (2) In-Textcitations and Work References (Per Essay Question) to support youropinions and facts. (One source can be your textbook, but the othersource must be from a credible online resource – i.e., Montclairdatabase, journal, news article, magazine, etc… ). Wikipedia,Blogs, Online Dictionaries, and Weblinks Only - are NOT AcceptableSources.
