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Explain the CRM cycle. What is Data Mining? Classify Consumer products. Differentiate Convenience products and shopping products. Classify Consumer...

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General Management

  1. Explain the CRM cycle.
  2. What is Data Mining?
  3. Classify Consumer products.
  4. Differentiate Convenience products and shopping products.
  5. Classify Consumer products.

answer all the above questions.

Answer & Explanation Solved by verified expert
4.3 Ratings (589 Votes)
a CRM CYCLE Business owners use CRMCustomer relationship management applications for finding out details about their customers deciding on what kind of marketing campaigns are suitable for them to effeciently maintain the account and contact database to track the leads and converting them to oppurtunity for effectively resolving customer issues and for providing better customer service Customer relationship management CRM accomplishes the complete set of activities ranging from customer acquisition and retention to service This cycle of customer related activities is termed as CRM cycle It mainly consists of four stages 1 Marketing 2 Sales 3 Product 4 Support Marketing stage The main objective of Marketing stage is to identify customers by running different marketing campaigns like emailsblogs advertisements etc Creating the database for account pertaining to the organisation and contacts pertaining to individuals and then    See Answer
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