FoxMeyer was the ï¬fth largest drug wholesaler in the UnitedStates (1995) with annual sales of about 5 billion US$ and dailyshipments of over 500,000 items. In order to take advantages of newtechnology, FoxMeyer started a 100 Million dollar project toimplement SAP’s R/3 ERP system in 1993. But the implementation wasa disaster for FoxMeyer. Four years later, the pharmaceutical giantfiled for bankruptcy. Also, it sued SAP and Anderson Consulting,claiming them to be responsible for the failure of the ERPsystem.
1. Please identify the process component of ISin this case. Are there any problems with theprocess component of the ERP problem? Please explain.
Generally speaking, if you talk about how the ERP system wasimplemented and the problem with it, you will get 0 on thisquestion.
2. ) Please identify the structural componentof IS in this case. Are there any problems withthe structure component of the ERP problem? Please explain.
Explain the why, Why did these things happen?
