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HE (D/S OT) Q28: Alpha Ltd offers an audiovisual equipment hire service. The online sales process is described below. The customer sends an equipment hire request form containing their name, email address, phone number, dates of booking and equipment required. The Sales Assistant checks the details are complete and sends the form through to the Sales Sales Consultant uses the computer to check whether the equipment requested will be available on the dates req Consultant emails the customer to advise them whether or not the equipment is available, and how much the equipment hire will cost If the equipment hire is not available on their nominated dates, the customer is given some alternative hire dates. The email advises the customer to reply within seven days if they wish to proceed with the hire. The Online Sales Consultant files the hire request form in date order in their 'Awaiting confirmation' file. Required For the process described above: Prepare the structured narrative Hint: You need to list 10 entities and then list the Input, Process and Output for each Entity. Note: If you cannot use table, then use the following format for the 10 entities: No 1: Entity: Input: Process: Output: HE (D/S OT) Q28: Alpha Ltd offers an audiovisual equipment hire service. The online sales process is described below. The customer sends an equipment hire request form containing their name, email address, phone number, dates of booking and equipment required. The Sales Assistant checks the details are complete and sends the form through to the Sales Sales Consultant uses the computer to check whether the equipment requested will be available on the dates req Consultant emails the customer to advise them whether or not the equipment is available, and how much the equipment hire will cost If the equipment hire is not available on their nominated dates, the customer is given some alternative hire dates. The email advises the customer to reply within seven days if they wish to proceed with the hire. The Online Sales Consultant files the hire request form in date order in their 'Awaiting confirmation' file. Required For the process described above: Prepare the structured narrative Hint: You need to list 10 entities and then list the Input, Process and Output for each Entity. Note: If you cannot use table, then use the following format for the 10 entities: No 1: Entity: Input: Process: Output

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