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Highlight and describe the CRM strategy articles you have researched Explain why CRM strategies are iterative...

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General Management

Highlight and describe the CRM strategy articles you haveresearched Explain why CRM strategies are iterative processesExplain why Customer Relationship Management strategy must bealigned to the organization's mission, purpose and businessstrategies. Provide an argument why strategic CRM is important tosmall business owners and entrepreneurs.

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CRM stands for customer relationship management It aims at enhancing the relationship of a system with its customers There are basically 2 types of CRM Operational CRM focused on managing the daily operations of business Analytical CRM facilitates consumer acquisition process and suggests efforts to retain them The various components of CRM are Sales force automation Helps in tracking the customer interactions with business Marketing automation Repetitive    See Answer
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