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How would you conduct a needs assessment determine if new lenders are starting their jazz out the...

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Finance

Howwould you conduct a needs assessment determine if new lenders arestarting their jazz out the necessary knowledge and skills toperform well and if the orientation of the trainee a quick loan isresponsible for this problem

ehoshould be involved in the needs assessment

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The Needs Assessment section helps you understand your users needs motivations and behaviors what they do how they do it and why Rather than a linear process where you move predictably from one conversation or tool to another it is more of an iterative one defined by loops For example what you learn from observing your users will inform what you ask them about in an interview which may then lead you to see things differently in future observations and lead to activities within a focus group to validate your findings So it is a process of connecting the dots across tools and one that requires cultivating a sense of empathy for your users so you can put yourself in their shoes Though needs assessment is an iterative process we can think of in terms of two kinds of activities gathering data and working with data The toolkit highlights a variety of tools and methods you can use to gather data including compiling and analyzing data on trends usage and satisfaction interviews observational studies surveys and focus groups The toolkit also provides information and tools to work with and synthesize these data into user personas as well as create stories of where when why and how those people will use spaces services and technology use cases Guiding principles resources and tips for success serve as helpful resources along the way Very briefly its a way of asking group or community members what they see as the most important needs of that group or community The results of the survey then guide future action Generally the needs that are rated most important are the ones that get addressed Depending on your resources time money and people a needs assessment survey may take many different forms It can be as informal as asking around with people you know in your community your postal carrier the people you work with the woman at the corner gas station Or it could take the form of a professionallywritten survey that is mailed to hundreds of people In general however true needs assessment surveys have some common characteristics They have a preset list of questions to be answered They have a predetermined sample of the number and types of people to answer these questions chosen in advance They are done by personal interview phone or by written response eg a mailin survey The results of the survey are tabulated summarized distributed discussed and last but not least used WHAT IS A NEED In most needs assessment surveys a need means something that specifically relates to a particular group or community Its not usually a universal need such as the need for food or affection But its more than an individual need as in I need a new couch for the living room or I really need a vacation Those may truly be needs but they are not generally the types of needs that are assessed in needs assessment surveys Instead such a survey usually asks about needs that concern your particular community or group This could include hundreds of possibilities ranging from trash on the streets to vandalism or from stores moving out of downtown to ethnic or racial conflict These are examples of needs that might be perceived as a group or community issue or problem To learn more about what your group or community needs are A good survey can supplement your own sharpeyed observations and experiences It can give you detailed information from a larger and more representative group of people than you could get from observation alone To get a more honest and objective description of needs than people might tell you publicly To become aware of possible needs that you never saw as particularly important or that you never even knew existed To document your needs as is required in many applications for funding and as is almost always helpful in advocating or lobbying for your cause To make sure any actions you eventually take or join in are in line with needs that are expressed by the community AND ALSO FOR TWO MORE REASONS WHICH ARE LESS COMMONLY UNDERSTOOD To get more group and community support for the actions you will soon undertake Thats because if people have stated a need for a particular course of action they are more likely to support it And for the same reason To get more people actually involved in the subsequent action itself OBJECTIONS AND CONCERNS I already know what the needs in the community are Maybe you do Maybe everyone knows what the community needs are and theres no doubt about it In other words if the building is burning put out the fire You dont need a needs assessment to tell you that If your communitys crime rate has doubled you    See Answer
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Howwould you conduct a needs assessment determine if new lenders arestarting their jazz out the necessary knowledge and skills toperform well and if the orientation of the trainee a quick loan isresponsible for this problemehoshould be involved in the needs assessment

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