John is currently an engineer at an automobilemanufacturer in Ontario. Next year he is going to start his ownautomobile parts manufacturing company in Vancouver. He wants hiscompany to be entirely e-commerce and he wants to sell his productsto retailers of automotive parts and accessories, such as Lordco.He needs to know how to find and connect with customers but he isunsure how to do so. John also is worried about buying the righthardware and software because he only has a limited amount of moneyto spend. He knows that product ordering and billing is a criticalpart of doing business online and he has a lot to learn. Most ofall, John is concerned about online theft of information so hewants to make sure that from the time a customer makes an orderuntil the parts are delivered that all information is safe. Thiswill be John’s first time in business and he is a little unsure ofhimself. He decides that he needs to hire you to describe to himsome of the basics about the type of e-commerce business he isgetting into and also to help him solve his business problems. Youare a business expert and knowledge worker and you have studiedBusi 237. Using the key terms and concepts from your textbookexplain what John needs to do.
