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List eight characteristics of services and explain what impact each characteristic has on the design process.

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General Management

List eight characteristics of services and explain what impacteach characteristic has on the design process.

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4.3 Ratings (810 Votes)
Eight characteristic of service 1 perishability 2Fluctuating demand3 Intangibility4 non separability 5 heterogeneity 6 prising of service 7immesurability 8 Lack of ownership Design process Design process involve 1 Need identification 2 Conduct research3 Brain storm solution 4Choosing alternative 5 Built a    See Answer
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