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MGT 20 any needs to increase the diversity of its workforce. Which choice might this out? A) employee referral B) advertising C) school placement D) private employment agency 8) Recruitment is the process of A) hiring from outside the organization B) locating, identifying, and attracting C) assessing the national, international, and local labor market D) hiring from inside the organization 9) The difference between firing and layoffs is that A) layoffs are not permanent B) layoffs are permanent C) firing is not permanent D) firing is not voluntary 10) Few people are ever selected for a job without this. A) taking a written test B) undergoing an interview C) taking a performance-simulation test D) taking a physical test I1) Change can't be eliminated, so managers must learn to A) avoid it B) ignore it C) work around it D) manage it successfully 12) Which of the following is an example of a technology change within an organization? A) forming teams to complete tasks B) workers using new software C) workers wanting to telecommute D) workers wanting flexible hours 13) Which of the following is an organizational structure change? A) the building of a new workshop B) resentment of bosses by employees C) a new way to package chocolate cake D) changing who reports to whom 14) An example of a change in structure is an organization becoming more decentralized. [True/False] 15) An aggressive new competitor in the marketplace is an external force that creates a need for organization change that companies frequently face today. [True/False

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