One of the major challenges companies face is providing customer service information via email. Think of...

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General Management

One of the major challenges companies face is providing customerservice information via email. Think of companies you do businesswith. Do you email them? How long does it normally take for them torespond? Explain some of the shortcomings of using email forcustomer service.

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With the evolution of technology a cheaper and faster mode of communication came into picturel Email You can communicate anything with anyone with just a click of the mouse Its fast conveniant and easy to use However there is a down side to it as well For eg using email for customer service Ill take a personal example here There was an ecommerce startup which I used to order stuff for my business It basically sold used and See Answer

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One of the major challenges companies face is providing customer service information via email. Think of...

90.2K

Verified Solution

Question

General Management

One of the major challenges companies face is providing customerservice information via email. Think of companies you do businesswith. Do you email them? How long does it normally take for them torespond? Explain some of the shortcomings of using email forcustomer service.

Answer & Explanation Solved by verified expert

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