Outline a customer satisfaction survey for your college. First,
who are the customers? What arenas and...
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General Management
Outline a customer satisfaction survey for your college. First,who are the customers? What arenas and facets will be measured?What are three to five attributes of two of these facets?
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Assuming the customer satisfaction survey is for the students who are studyingi in the college the customers are the students We would want to measure how satisfied the students are after getting admitted into the college Here we will measure their satisfaction in the following arenas anf facets 1 Infrastructure of the college campus 2 The quality of faculty teaching there 3
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