Performance metrics Buffalo BBQ Restaurant is trying to become more efficient in training its chefs....
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Performance metrics Buffalo BBQ Restaurant is trying to become more efficient in training its chefs. It is experimenting with two training programs aimed at this objective. Both programs have basic and advanced training modules. The restaurant has provided the following data regarding the two programs after two weeks of implementation: New chef # Hours of basic training Hours of advanced training Number of chef mistakes Training Program A 1 2 3 4 5 21 22 30 21 21 9 6 9 11 11 10 14 14 14 13 Training Program B 6 7 8 9 10 27 22 27 31 22 6 3 0 1 3 7 8 9 5 7 a. Compute the following performance metrics for each program: (1) Average hours of employee training per chef, rounded to one decimal place. h Program A: C Program B: rs. per chef hrs. per chef (2) Average number of mistakes per chef, rounded to one decimal place. Program A: mistakes per chef Program B: mistakes per chef
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