Please Answer ASAPTopic: Balance Score Card CoursHeroTranscribedText: Consider the following quality improvement strategy...
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Please Answer ASAPTopic: Balance Score Card
CoursHeroTranscribedText: Consider the following quality improvement strategy as expressed by a series of if-then statements: . If design engineers receive quality training, then they can redesign products to reduce the number of defective units. . If the number of defective units is reduced, then customer satisfaction will increase. . If customer satisfaction increases, hen market share will increase. . If market share increases, then sales will increase. . If sales increase, then profits will increase. Required: 1. Prepare a strategy map that shows the cause and effect relationships of the quality improvement strategy. 2. Explain how the quality improvement strategy can be tested. 1 AY B E
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