PLEASE PROVIDE ANSWERFOR DEDICATED QUEUES:
Burger Dome sells hamburgers, cheeseburgers, French fries, softdrinks, and milk shakes, as well as a limited number of specialtyitems and dessert selections. Although Burger Dome would like toserve each customer immediately, at times more customers arrivethan can be handled by the Burger Dome food service staff. Thus,customers wait in line to place and receive their orders. Supposethat Burger Dome analyzed data on customer arrivals and concludedthat the arrival rate is 21 customers per hour and 1 customerprocessed per minute.
Compare amultiple-server waiting line system with a shared queue to amultiple-server waiting line system with a dedicated queue for eachserver. Suppose Burger Dome establishes two servers but arrangesthe restaurant layout so that an arriving customer must decidewhich server's queue to join. Assume that this system equallysplits the customer arrivals so that each server sees half of thecustomers. How does this system compare with the two-server waitingline system with a shared queue? Compare the average number ofcustomers waiting, average number of customers in the system,average waiting time, and average time in the system. If required,round your answers to four decimal places.
| Shared single queue | Dedicated queues |
|---|
| Number of customers waiting | | |
| Average number of customers in the system | | |
| Average waiting time | minutes | minutes |
| Average time in the system | minutes | minutes |
Comparing thesenumbers, it is clear that the shared or dedicatedresults in better process performance than the shared ordedicated?? .
