Questions: If you were manager of learning and development atRockwell Collins, where would you start in
your efforts to improve the availability and effectiveness ofcompany-sponsored training efforts?
What suggestions would you have concerning how training is
designed and provided?
Furthermore, what suggestions do you have concerning who shouldprovide the
training (i.e., in-house trainers versus outside vendors)?
Finally, how would you seek to “sell” your recommendations totop management?
