Roger Products has determined the following costs: $ 6 $ 11 Order processing (per order)...
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Roger Products has determined the following costs: $ 6 $ 11 Order processing (per order) Additional handling costs if order marked rush (per order) Customer service calls (per call) Relationship management costs (per customer per year) $ 12 $ 2.800 In addition to these costs, product costs amount to 86 percent of sales. In the prior year, Roger had the following experience with one of its customers, Johnson Brands. $53,600 240 Sales Number of orders Percent of orders marked rush Calls to customer service 70% 165 Calculate the profitability of the Steven Garcia account. (Enter loss using either a negative sign preceding the number eg.-45 or parentheses eg.(451 Profit/(Loss) of the Steven Garcia account $
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