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Sarvan Corporation is preparing its balanced Scorecard for the past quarter. The balanced Scorecard contains four perspectives: financial, customer, internal business process, and leaming and growth. (Click the icon to view the specific objectives.) (Click the icon to view KPIs and corresponding data.) Read the requirement > Sarvan Corporation Balanced Scorecard Report For Quarter Ended December 31 Goal Perspective: Objective KPI Financial: Actual Achieved? Customer Choose from any drop-down list and then click Check Answer. Through its strategic management planning process, Sarvan Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective 1. Increase Return on Investment (ROI). 2. Improve production efficiency. 3. Improve employee job satisfaction. 4. Increase customer retention. 5. Develop new core products. 6. Increase number of customers. 7. Increase gross margin. 8. Improve employee product knowledge. Print Done DURCU ULLS UU PolopolUVOO. Mel Ciel, CUSUT Data Table Sarvan Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Sarvan Corporation has collected for the past quarter. Actual 5% Employee turnover rate (# of employees leaving company/# of total employees) Number of new core products ROI Hours of employee training provided Gross margin growth percentage Number of customers Number of units produced per hour Number of repeat customers Goal 8% 17.0 22% 2,225 29% 125,000 15 26% 2,375 22% 135,000 6.8 98,000 7.3 100,000 Requirement Prepare a balanced Scorecard report for Sarvan Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress towards each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced Scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.) Print Done

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