Select and describe a specific division of a larger healthcareorganization, such as an emergency department, a surgical service,or a physician practice.
Locate at least three recent (within the past three years)journal articles from professional, peer-reviewed journals thatdiscuss dashboard, balanced scorecard, and performance measurementin your chosen healthcare division.
Write a review of each article and include completecitations.
Based on the information learned, create and justify the needfor four categories of measurement, such as customer satisfactionor financial performance. For each of these four categories, createthree specific performance measures. For each measure, describe howit is calculated and/or where the data can be found.
Explain how the performance measures may change if the analysisis for the organization as a whole rather than a division of theorganization.
