Successful communication relies on a positive relationshipbetween the sender of a message and the receiver. The response toyour message depends on your credibility, which is based on howreliable you are and how much trust you evoke in others.Establishing credibility is a critical step in building businessrelationships.
Respond to the following:
- Reflect on how you develop and maintain credibility in yourworkplace.
- Explain the importance of establishing credibility for businessprofessionals. How does a poorly written message impact a leader’scredibility?
