The five key goals of the operations manager are to reducecosts, reduce variability and improve logistics flows, improveproductivity, improve quality of customer service, and continuouslyimprove business processes.
Describe from your work and/or personal life how you haveobserved someone manage an operation that achieved all or many ofthe goals of an operations manager. Give some examples of how somelacking areas could be improved.
Be sure to support your conclusions with facts from the readingsand/or video assignments by linking theory to practice in yourcomments by relating your personal perspective with the informationyou have read or watched.
