The Question (the simplified idea of the question)
- Airline catering is a complex operation system
- Discuss and comment on the many factors and issues that mayaffect the success of an airline catering operation.
Areas that you need to focus in your discussions andcomments:
² Describe the diversity of passengers and their reasons fortravel.
² Understand why the taste and appetite of passengers may beaffected when travelling on board a flight.
² Explain the needs of different passengers on their diets andhow passengers with different backgrounds could be satisfied withdifferent special meals.
² Explain the importance of menu planning and how good menuplanning could contribute to the success of airline catering.
² Describe the characteristics of the purchasing and inventorymanagement in airline catering.
² Explain why purchasing in the airline catering sector is sodifficult and different from general catering operations.
² Elaborate the process of airline catering food productionplanning and scheduling.
² Describe the preparation and production systems andtechnology used in airline catering operation.
² Understand the difficulties and challenges in ensuringtimely and adequate food production.
² Explain the needs and importance of Just-In-Time (JIT)management in both purchasing and production in airlinecatering.
² Explain how food hygiene and safety could be maintained andwell managed.
² Elaborate the handling and logistics of non-food items inairline catering operations.
² Describe the various environmental issues an airlinecatering company is facing in its environmental management.
² Explain why environmental issues must be dealt withcarefully in airline catering.
² Describe the difficulties and factors that may affect theeffectiveness and efficiency of an airline cateringoperation:
Format of the assignment
The assignment must contain an introduction, main body,conclusion and citation.
The assignment report should be presented in a systematic andwell-structured manner, word-processed, double-spaced, of font size12, with not less than 2500 and maximum 4000 words. The structureshould be started with a nicely designed cover page, followed witha content page with all sections and page numbers listedsystematically.
The comprehensive introduction and conclusion can be a summaryof how the assignment has been approached and a comment on yourpersonal views or observations in relation to the assignment. Abibliography or reference section should be attached with APAformat adopted in the citations. Appendices could be used to addsome further relevant information on the various aspects that thereport will cover.
