this is a workplace skill assignment.
You have been promoted to Evening Team Lead at a datacenter. You have reviewed the current infrastructure to ensure thatoperational procedures, maintenance and support of critical systemsare in place. Ă‚Â Ă‚Â
You feel you have a well-trained, responsible staff in placeand are confident that they are providing high quality operationalsupport. If you could do anything, you would add more support staffto the team. Although you are getting by, you often run in to ashortage of coverage. Team members regularly voices their concernsto you about their ability to accomplish the workload.
Being understaffed is great in terms of the departmentalbudget. You have also heard it can be difficult to get newpositions approved. You decide your team can handle the hectic paceand put off exploring the need for additional personnel with yoursupervisor. Next year’s budget, you tell yourself.
On Monday night, the data center goes offline. Your teamfollows the recovery protocol but finds that the data restorefails. After some investigation, you determine that James wasassigned to complete nightly backups but has not been doing so forthe last six months. The data is lost.
Your next step has to be to take this to your supervisor.How do handle responsibility for this problem with yourboss?
