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Walton Company measured its quality costs for the past two years and summarized those costs using the four categories shown below:
| | Last Year | This Year |
| Prevention costs | $ 321,300 | $ 591,500 |
| Appraisal costs | $ 405,000 | $ 528,700 |
| Internal failure costs | $ 758,400 | $ 450,000 |
| External failure costs | $ 1,177,000 | $ 734,400 |
4-a. Calculate the change in total cost of quality over the two-year period.
| Prevention and appraisal activities | 393,300 (wrong) | increased |
| internal and external failure costs | 751,000(right) | decreased |
| total cost of quality | 357,100(right) | decreased |
Please help with Prevention and appraisal activities
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