With most companies, some customers are more valued or profitable for the firm than others....
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Accounting
With most companies, some customers are more valued or profitable for the firm than others. This is valuable information for a companythey can then better direct marketing and other efforts related to reaching and serving the most profitable part of its customer base.
Discuss the type of costing you believe should be employed by a service firm to best help them to ascertain customer profitability.
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