With regard to the queueing system, please answer the followingquestions:
a. Identify 4 (four) measures of performance of thequeueing system.
b. Which measure is considered the most important forthe service company? Why?
c. Referring to the Dupit case as discussed in class,please state at least 2 (two) recommendations that can effectivelyshorten the waiting time in the queue, Wq. How do you choose thebest recommendation? Which factors do you consider? Explain.
