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x? A . A, E = 3 AaBbCcDdEt AaBbcc AaBbCcD Emphasis Heading 1 Heading 2 Marks will be allocated in each question for logical flow and clarity of explanations given. Question 1 1.1 The following two tables are from the research report of Corporate Governance Review 2018 (by Grant Thornton UK LLP). Does the chair discuss the culture and values of the company? (%) FTSE 350 Yes -in chairy Yes Inchar introduction introduction to to the annual the corporate report (primary governance statement report 2015 2016 To what extent does the annual report address culture and values? (%) ETSE 350 None Basic General Good Detailed 2017 0001 10000 2015 2016 1.2 The two screenshots below are from the Strategic Report in HSBC Holdings PLC Annual Report and Accounts 2017. Customer Taking responsability for HUVUW View Acrobat Body) v - 12 - A- A abe X2 X A A A A L E E 2+ . 1 . AaBCcDd AaBbcc AaBDCD ARCDE Emphania Heading Heading 2 lo? Other HSBC's purpose is to connect people Anti-bribery and corruption fact o with opportunities. With this purpose HSBC continue to As part of financial crime risk globale comes the responsibility to protect our to move tax transparency such customers, our communities and the management we have a globalno integrity of the financial system bribery and corruption policy. The pay The US Foreign Account es practical effect to global e s Compliance FATCA Non-financial risks such as the Organisation of Economie The OECD Standard for Autom We ustang Co- o on and Development OECD Exchange of France Account manage ou non financial including convention on Coming by of formoninown as the Foreon Public Offici a l our risk appetite fisk mantop and Common Reporting Standard Business Transactions and Pro 10 The Cat e ci processes in 2017. HSBC completed CROM Country by County We continue to invest in technology and Reporting and Transformation Programme, the purpose traig 2017 of our workforce The OECD Base front and Profe datory of which was to make it to Sing BEPS Tinte manage pronals comery We do not expect Sorm HSBC. This included the implementation adopted by national of a new oponan government to very impact Tere pady Human rights and to end vow at non in noul riske Our s on mode .com be found on wwwbc.com dan Our w erbode of conduct account legation on dom Supporting growth Financial crime compliance Required: MO LAN Paper May 2019 (1) Compatibility Model Mailings Review View Acrobat AaBbCcDdE AaBbcc AaBbCcD Emphasis Heading 1 Heading 2 Required: 1.1 What are recommended by the Code that a company's culture should promote? (4 marks) Discuss the trend of FTSE350 firms on reporting their business culture and values, and specifically the trend of company chairs discussing culture and values in the annual report. (6 marks) 1.2 Draw on the Code Principle B and Provision 2 to evaluate the extent to which HSBC Holdings plc comply to the Code in this regard by illustrating from two different aspects using the information above. (5 marks) Draw on the Code Principle C and relevant Provisions, how do you evaluate the status of the board of HSBC Holdings plc on establishing a famework of control to enable risk to be assessed and managed? Evidence your evaluation using the information above (5 marks) and suggest for future actions to comply with the advance of the Code in this aspect. (5 marks) (25 marks in total) Q-Search in Document Home A. Peste Insert Design Calbel (llody) B IU Layout References Mailings Review 12. A A A .E X, X A.S.A. EE View : E a Question 1 Acrobat + . . ABC Alle Ne ing AaBbCcDd face Heading Heading + Share A ? Create and Share Request Adobe POF Signatures E Styles Pune Questioni 1.1 The following two tables are from the research report of Corporate Governance Review 2018 (by Grant Thornton UK LLP). To what extent does the annual report address culture Boste General Good Dale Jalalala Does the state diocute the outers and volume of the . 0000 11 0000 0000 118 00001 Page 1 of 3 188 Words English (US) LD - 1307 Q- Search in Document a Question 1 Home Insert Design Layout References Mailings Review View Acrobat Picture Format X Calbri (lody) . 12 . A- A A A E. E. . + 9 ABCD de Albed AaBbc Paste BIUX, X AA EEEE.. Normal No Spacing Heading +966 53 715 4079 $15 Heading Styles Pane Create and Share Request Adobe POF Signatures 1.2 The two screenshots below are from the Strategic Report in HSBC Holdings PLC Annual Report and Accounts 2017. Customers We aim to be the world's leading wollence Our customers are at the heart of everything we do and we are working to make it simple, faster and beer Taking responsibility for the service we provide Operating with high standards of conduct is central to our long term success and ability to serve customers and we have clear police frameworks and governance in place to support our delivery of that commitment. These cover the way we have design products and services, train and Complaints resolution Understanding our customers In this section we focus on our global customers. We measure and report on customer data for Retail Banking and Wealth Management (RBWM) and Commercial Banking moments wou Environmental Social and Governance S Update REWM Our largest global business Conduct Framework guides activities to strengthen our business and increases our understanding of how the decisions we makeatletstomers and other stakeholders Details on our Conduct Framework are available at www.hsbc.com and for further information on conduct page 61 and 77 Seniorders have a responsibility for customer service standards and monitor these through key metrics signed to performance objectives These include How customers felbout recommending and - The speed and quality of complaint Supports prox 3 7 million Merethe More than Lamina The targets for each of these metrics are Carey set and managed to the right behaviours among our employees Page 2 of 4 188 Words English (US) Q- Search in Document Home A . Paste X Insert Design Layout References Calberi (Bodyl 12 . A- A A B IUX , X A A Question 1 Mailings Review View Acrobat Picture Format E E . . + ABCDE. ABCD EEEE.. Norma No Yasmin Managerial The Thing is this will be a take home exam AaBbc H a ng Styles Pane Create and Share Request Adobe POF Signatures 1. What are recommended by the Code that a company's culture should promote 4 marks Discuss the trend of FTSESSO firms on reporting their business culture and values and specifically the trend of company has discussing culture and values in the annual report m 12 Draw on the Code Principle and Provision 2 to evaluate the extent to which HSBC Holdings ale comply to the code in this regard by illustrating from two different aspects using the information above 15 mars Draw on the Code Principle and relevant Provisions, how do you evaluate the natus of the board of HSBC Holding plc on establishing a framework of control to enable to be amesed and managed? Evidence your evaluation using the Information above ismar) and forure n s to comply with the advance of the Code in this spect. 15 marks Page 3 of 3 188 Words English (US) 100% x? A . A, E = 3 AaBbCcDdEt AaBbcc AaBbCcD Emphasis Heading 1 Heading 2 Marks will be allocated in each question for logical flow and clarity of explanations given. Question 1 1.1 The following two tables are from the research report of Corporate Governance Review 2018 (by Grant Thornton UK LLP). Does the chair discuss the culture and values of the company? (%) FTSE 350 Yes -in chairy Yes Inchar introduction introduction to to the annual the corporate report (primary governance statement report 2015 2016 To what extent does the annual report address culture and values? (%) ETSE 350 None Basic General Good Detailed 2017 0001 10000 2015 2016 1.2 The two screenshots below are from the Strategic Report in HSBC Holdings PLC Annual Report and Accounts 2017. Customer Taking responsability for HUVUW View Acrobat Body) v - 12 - A- A abe X2 X A A A A L E E 2+ . 1 . AaBCcDd AaBbcc AaBDCD ARCDE Emphania Heading Heading 2 lo? Other HSBC's purpose is to connect people Anti-bribery and corruption fact o with opportunities. With this purpose HSBC continue to As part of financial crime risk globale comes the responsibility to protect our to move tax transparency such customers, our communities and the management we have a globalno integrity of the financial system bribery and corruption policy. The pay The US Foreign Account es practical effect to global e s Compliance FATCA Non-financial risks such as the Organisation of Economie The OECD Standard for Autom We ustang Co- o on and Development OECD Exchange of France Account manage ou non financial including convention on Coming by of formoninown as the Foreon Public Offici a l our risk appetite fisk mantop and Common Reporting Standard Business Transactions and Pro 10 The Cat e ci processes in 2017. HSBC completed CROM Country by County We continue to invest in technology and Reporting and Transformation Programme, the purpose traig 2017 of our workforce The OECD Base front and Profe datory of which was to make it to Sing BEPS Tinte manage pronals comery We do not expect Sorm HSBC. This included the implementation adopted by national of a new oponan government to very impact Tere pady Human rights and to end vow at non in noul riske Our s on mode .com be found on wwwbc.com dan Our w erbode of conduct account legation on dom Supporting growth Financial crime compliance Required: MO LAN Paper May 2019 (1) Compatibility Model Mailings Review View Acrobat AaBbCcDdE AaBbcc AaBbCcD Emphasis Heading 1 Heading 2 Required: 1.1 What are recommended by the Code that a company's culture should promote? (4 marks) Discuss the trend of FTSE350 firms on reporting their business culture and values, and specifically the trend of company chairs discussing culture and values in the annual report. (6 marks) 1.2 Draw on the Code Principle B and Provision 2 to evaluate the extent to which HSBC Holdings plc comply to the Code in this regard by illustrating from two different aspects using the information above. (5 marks) Draw on the Code Principle C and relevant Provisions, how do you evaluate the status of the board of HSBC Holdings plc on establishing a famework of control to enable risk to be assessed and managed? Evidence your evaluation using the information above (5 marks) and suggest for future actions to comply with the advance of the Code in this aspect. (5 marks) (25 marks in total) Q-Search in Document Home A. Peste Insert Design Calbel (llody) B IU Layout References Mailings Review 12. A A A .E X, X A.S.A. EE View : E a Question 1 Acrobat + . . ABC Alle Ne ing AaBbCcDd face Heading Heading + Share A ? Create and Share Request Adobe POF Signatures E Styles Pune Questioni 1.1 The following two tables are from the research report of Corporate Governance Review 2018 (by Grant Thornton UK LLP). To what extent does the annual report address culture Boste General Good Dale Jalalala Does the state diocute the outers and volume of the . 0000 11 0000 0000 118 00001 Page 1 of 3 188 Words English (US) LD - 1307 Q- Search in Document a Question 1 Home Insert Design Layout References Mailings Review View Acrobat Picture Format X Calbri (lody) . 12 . A- A A A E. E. . + 9 ABCD de Albed AaBbc Paste BIUX, X AA EEEE.. Normal No Spacing Heading +966 53 715 4079 $15 Heading Styles Pane Create and Share Request Adobe POF Signatures 1.2 The two screenshots below are from the Strategic Report in HSBC Holdings PLC Annual Report and Accounts 2017. Customers We aim to be the world's leading wollence Our customers are at the heart of everything we do and we are working to make it simple, faster and beer Taking responsibility for the service we provide Operating with high standards of conduct is central to our long term success and ability to serve customers and we have clear police frameworks and governance in place to support our delivery of that commitment. These cover the way we have design products and services, train and Complaints resolution Understanding our customers In this section we focus on our global customers. We measure and report on customer data for Retail Banking and Wealth Management (RBWM) and Commercial Banking moments wou Environmental Social and Governance S Update REWM Our largest global business Conduct Framework guides activities to strengthen our business and increases our understanding of how the decisions we makeatletstomers and other stakeholders Details on our Conduct Framework are available at www.hsbc.com and for further information on conduct page 61 and 77 Seniorders have a responsibility for customer service standards and monitor these through key metrics signed to performance objectives These include How customers felbout recommending and - The speed and quality of complaint Supports prox 3 7 million Merethe More than Lamina The targets for each of these metrics are Carey set and managed to the right behaviours among our employees Page 2 of 4 188 Words English (US) Q- Search in Document Home A . Paste X Insert Design Layout References Calberi (Bodyl 12 . A- A A B IUX , X A A Question 1 Mailings Review View Acrobat Picture Format E E . . + ABCDE. ABCD EEEE.. Norma No Yasmin Managerial The Thing is this will be a take home exam AaBbc H a ng Styles Pane Create and Share Request Adobe POF Signatures 1. What are recommended by the Code that a company's culture should promote 4 marks Discuss the trend of FTSESSO firms on reporting their business culture and values and specifically the trend of company has discussing culture and values in the annual report m 12 Draw on the Code Principle and Provision 2 to evaluate the extent to which HSBC Holdings ale comply to the code in this regard by illustrating from two different aspects using the information above 15 mars Draw on the Code Principle and relevant Provisions, how do you evaluate the natus of the board of HSBC Holding plc on establishing a framework of control to enable to be amesed and managed? Evidence your evaluation using the Information above ismar) and forure n s to comply with the advance of the Code in this spect. 15 marks Page 3 of 3 188 Words English (US) 100%

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