You are manager of a ticket agency that sells concert tickets.You assume that people will call 4 times in an attempt to buytickets and then give up. Each telephone ticket agent is availableto receive a call with probability 0.25. If all agents are busywhen someone calls, the caller hears a busy signal.
Find n, the minimum number of agents that you have to hire tomeet your goal of serving 95% of the customers calling to buytickets.
